Madtown Munchies - Quick Delivery of Munchies & Late Night Essentials

FOOD

BEVERAGES

DIETARY NEEDS

MUNCHIE INFO

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Find quick answers to your questions below...if you have another question you'd like to have answered immediately, please call (608) 25-MUNCH or (608) 467-2615. If you have questions or concerns you'd like to have answered by one of the owners, please e-mail Jeremy Neren at Jeremy@madtownmunchies.com or Sivan Levaton at Sivan@madtownmunchies.com.

Order Status
• Can I order even though you aren't making deliveries right now?
• I just ordered, how long do I have to wait!?
• My credit card won't go through, what should I do?
• Has my order already been sent out for delivery?
• How do I change quantities or cancel an item in my order?
• How much is my delivery charge?
• My order never arrived.
• An item is missing from my order.
• I received the wrong product.
• What is your return policy?
• When will my order be delivered?

My Account
• How do I create an account?
• How do I edit my account information?
• I forgot my password.

Payment Options
• What are my payment choices?

Guarantees
• Prices
• Privacy Policy
• Security

Pricing and Billing
• How can I leave a tip for the delivery biker?
• Why am I charged shipping?
• Why isn't there a delivery fee?
• Do I have to pay sales tax?
• I have a question on my charges.
• I need a copy of my receipt/invoice.
• When will my credit card be charged?

Buyer's Guide
• Can I reload my PASS with more money?
• Can I send a gift delivery?
• How am I able to order tobacco products?
• How can I order using my Madtown Munchies Gift Card?
• How come an item I ordered last night is no longer listed on the menu?
• How do I buy a gift card?
• How do I know if you will deliver to my address?
• How do I order using my Madtown Munchies PASS?
• How do I view all of the products offered by Madtown Munchies?
• I lost my gift card information, can you send it to me again?
• I'd like to place an order quickly, how should I do this?
• Should I feel safe paying with a credit card?
• What do I receive when I order a Madtown Munchies PASS?
• What happens if I lose my PASS ID card?
• What is the minimum order amount?
• How do I find my product?
• How do I navigate the site?
• How do I use a coupon?

Additional Support
• How do I contact you?

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