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Order Status
• Can I order even though you aren't making deliveries right now?
• I just ordered, how long do I have to wait!?
• My credit card won't go through, what should I do?
• Has my order already been sent out for delivery?
• How do I change quantities or cancel an item in my order?
• An item is missing from my order.
• What is your return policy?
• When will my order be delivered?
My Account
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• I forgot my password.
Payment Options
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Guarantees
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Pricing and Billing
• How can I leave a tip for the delivery biker?
• Why am I charged shipping?
• I have a question on my charges.
• I need a copy of my receipt/invoice.
• When will my credit card be charged?
Buyer's Guide
• Can I send a gift delivery?
• Do you charge a delivery fee?
• How am I able to order tobacco products?
• How can I order using my Madtown Munchies Gift Card?
• How come an item I ordered last night is no longer listed on the menu?
• How do I buy a gift certificate?
• How do I know if you will deliver to my address?
• How do I view all of the products offered by Madtown Munchies?
• How long are my "Munchie Rewards" valid?
• I lost my gift card information, can you send it to me again?
• I'd like to place an order quickly, how should I do this?
• Should I feel safe paying with a credit card?
• What is the minimum order amount?
• When does my gift certificate expire?
• How do I find my product?
• How do I navigate the site?
• How do I use a coupon?




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